Frequently Asked Questions

Q: How can I tell if my piano needs tuned? 

A: When you sit down to play your piano, you expect your piano to sound as beautiful as it looks. Instead, your gleaming grand sounds like an old-timey saloon piano from a spaghetti western. 
The best way to know if your piano needs to be tuned is to keep a twice-yearly schedule. However, if you notice changes in the piano’s pitch or tone, it may need to be tuned sooner.

If it doesn't sound right, has been moved recently, or hasn't been tuned in the last year, it probably needs a tuning.
 

Q: How much will it cost to have my piano tuned? 

A: I Offer my Customized Tuning for Only $125.

If a the piano requires a pitch raise the price will be $200.

Plus applicable sales tax.


Q: How often should my piano be tuned?

A: How often you should tune your piano depends on the environment the piano is in and the use of the instrument, and ranges from before every performance for a recording studio or venue, to once a year for light residential use. The general rule of thumb for most pianos is to tune your piano a minimum of 2 times a year. However, if your piano is exposed to temperature or humidity fluctuations, you may need to tune your piano more frequently, up to 4-6 times per year. When you buy a new or used piano, you should tune your piano 4 times in the first year to help account for temperature and humidity adjustments in its new environment. The most discerning players will require 3 or 4 tunings a year to remain pleased with the sound of their instrument.

If you don't know the last time the piano was tuned, it's time for a tuning.

 

Q: What is a pitch raise? 

A:  A pitch raise is a preliminary tuning which must be done on piano's that are out of tune by more than -20 cents. The purpose of a pitch raise is to return all the strings to the correct tension.

A pitch raise tuning is a rough “pre-tensioning” of the piano strings and “pre-pressurization” of the sound board to create a more stable final tuning. This is necessary when the piano has dropped significantly in pitch. The reason we do this is because the act of pulling the strings up to pitch puts enormous amounts of tension on the piano, which can alter the previously tuned strings. 

*It is also possible that a piano has dropped so far in pitch that it can only be partially raised toward the correct standard pitch. This typically occurs when a piano has dropped greater than 100% in pitch.

Basically, the piano will require at least two complete tuning passes.

 

Q: What is the piano tuning process?

A: Check the overall deviation from concert pitch A 440 across all octaves of the piano. Next, the "Accu-Tuner" Program creates a tuning that is derived from the measurement of three stretch numbers (notes F3, A4, and C6) on the piano being tuned. The "FAC" program includes both an optimum partial selection and a calculated cents setting for all 88 notes on the piano. Apply the custom tuning to the Temperament Octave, usually F3 to F4, which contains "Middle C" or C4. Tune the remaining notes and unisons based on the temperament. Once completed, fine tune as needed.

A4 is tuned to 440Hz, a temperament is built in the octave around it, that temperament is then spread throughout the remaining treble, high treble, and bass notes.

 

Q: I've scheduled a tuning, so now what do I need to do?

A: Prior to your tuning appointment you must make sure the piano is easily accessible and also remove all objects from your piano. 

Also, keep the tuning area as quiet and free of distractions as possible.

Your piano will need to be opened so please have it ready.

 

Q: What payment forms do you accept? 

A: In person I can accept cash, checks, Venmo, PayPal and most Credit Cards.

I do not carry change. Receipts will be via email or text.

 

Q: What are your Covid safety protocols?

A: I am fully Vaccinated and Boosted.
I am willing to wear a mask and sanitize the piano at the clients request.

If asked to wear a mask, I respectfully ask you do the same.

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Contact us to Schedule Now

Telephone:  1 (614) 935-6525  (call/text)

E-mail:  JohnstonPianoTuning@gmail.com

 

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